Troubleshooting

Check that the page can be reached from the starting URL, the test account has access, and no pop-up blocks navigation. Run discovery again after fixing the path.

Check whether another run is active for the project. Confirm the target is online and the selected scenarios still contain valid steps.

Open the first failed step. Check for changed labels, slow loading, expired test data, or a different environment state. Fix the cause before running again.

When contacting support, include the project name, run time, affected scenario, and a short description. Do not send passwords, access tokens, or private customer data.